Great company! I had peace of mind the entire time they were looking after my property. Extremely friendly staff. Prompt response times. Would highly recommend to anyone looking for a property manager.

Garret Wong is focused and means business. He has built his company to treat his customers with respect and provide the best service Possible! I recommend Upper Edge to anyone not living in the community and owning rental properties in Winnipeg.

I am the founder of two organizations locally in Winnipeg within the Real Estate Industry. I am taking time today to leave a review as I've seen firsthand Upper Edge's great work with both tenants & landlords as well. From the referrals, I've connected with Upper Edge I have heard nothing but great things. The reason I elect to refer to Upper Edge is that I recognize the care for both landlords and tenants that they serve. The services themselves are something I have not personally seen from others and for that reason, I've referred Upper Edge to many landlords in Winnipeg who value services such as they offer. The gratitude expressed received afterwards speaks for itself.

We recently had a garage door malfunction on a Sunday night. The door completely went off track and twisted the frame. The result was that the door would not close! We store some valuable in the garage therefore I immediately sent an email to Upper Edge.

I could not recall how to post a service ticket therefore I truly thought i would get no response until Monday..which would leave the garage totally exposed overnight.

Totally surprised!! We received a response almost immediately after sending the email. We explained the problem and were told that a repair company would contact us immediately.

While we did need to wait until the next morning, the repair company quickly assessed the problem, advising us of what needed to be done and within an hour, the garage door was fixed.

Our thanks go out to Upper Edge on providing such a quick response, even though I didn’t go through the proper channels.

I am continually impressed with Upper Edge. While their client is the home owner, they have always treated myself (the home renter) with respect and caring!

Thanks Upper Edge!!

I've never met a company who are more professional and competent than Upper Edge. My interactions with them were friendly, efficient and made me feel at ease. I was very impressed with their modern offices and technology. I would highly recommend them to anyone looking for a trustworthy company to manage their property!

Worthy Construction has had the privilege of working with Upper edge to do repair work on a number of their properties and it has been nothing but smooth sailing! The company is expertly run and very easy to deal with. It has truly been a pleasure and we look forward to continuing our relationship with them

I have dealt with Upper Edge Property Management team for over a year now and have always found them extremely professional and knowledgeable.

The technology they use is extremely user friendly and a Godsend for property owners. I Highly Recommend Upper Edge Property Management for all your investment property needs.

I have been with Upper Edge (previously Garamark) for almost 10 years now and they had taken cared of my unit pretty well. I didn’t have any problems with all the tenants that they had rented my unit to. Special thanks to Garret for continuously making changes to better serve their clients.

New to the landlord world and soon found out there are a lot of players in the game and if you don’t know the tenancy branch system well then you can and will be eaten by the sharks.

So thankful for the help and guidance from Garrett who had helped me with tenant name searches and advice on how to move forward with troubled tenants. The company provides free videos made available to anyone on their Facebook page which I found very informative for new landlords and tenants.

Thanks for all the help! Appreciate it more than you know!

I have known Garret for almost a year now and Upper Edge Started managing my rental property a few months ago, I wish i had used them for their services since I bought this property but I guess it is never too late. Great company to deal with and great staff. I highly recommend their services to all in need.

I have leased a residential property from Upper Edge
( new build) I have had 5 issues and I am happy to say that upper edge has responded professionally and quickly
#1 door code for front entrance same day positive response from them completing the request
#2 main alarm code to control an alarm system that wasn’t suppose to be activated responded positively completing the request even at 12:30 at night
#3 replacing broken shelve in fridge completed within 2 days
# 4 heating and cooking supply to a bedroom ongoing but have had there heating vendor respond
#5 electrical outlets to be installed in basement ongoing but have responded

From my experience so far I can only supply positive comments in regards to the professionalism they have shown

Probably the most reputable and professional property management company in the city. Garret and his team are very knowledgeable and care about their partners, tenants and landlords. I highly recommend them

My maintenance service requests are responded to immediately on the Property Meld electronic system and subsequently handled in very timely manner. Great service and much appreciated.

We are property owners who have used Upper Edge Property Management for the past two and a half years.

We have been very happy with the service provided by Upper Edge. We noticed that the service, which had been good, improved further when the business transitioned from Garamark (previous name) to Upper Edge. The efforts to refocus on customer service have not gone unnoticed.

As a property owner, the company has provided valuable information for me to evaluate my options in how to best manage the property. Moreover, they just went the extra mile by helping represent me at a municipal government hearing (I live out of province) on one day’s notice. Because there was such little notice, Garret Wong, the President of Upper Edge, went and personally handled the matter, because all of his staff were already scheduled to do other things.

To sum it up, it has been a relief to know that the property we own has been well managed in our absence.

What started out as a pretty rough move in day turned out to be probably one of the best experiences I've had in customer service ever.

Being new tenants to a new building, you'd expect everything to be super organized and professional. Upon moving into our new condo, we quickly realized our building walk-through was far from what we were expecting. Our inspector did not have all the keys to our place, we were missing a garage door opener, front door fobs, and our buzz code key was not programmed to our names. Not what you'd expect right after you hand payment over and this is what you hear.

HOWEVER, after getting into contact with Garret at Upper Edge Management, I can't stress the effort he and his team put in to rectify the entire situation. He had explained that this had never happened before and that due to COVID and the current circumstances, their office was shut down and everyone was working remotely from home. Not only did he and his team go above and beyond to make sure my fiance and I were taken care of, he reassured us that he would have all issued resolved by the next day. He had staff come and drop off all the missing items AND to go even further, he sent a gift to apologize for the inconvenience, though it was not needed!

Being in a customer service based industry, these actions go such a long way in terms of the satisfaction of the customer. I would have never expected such exceptional service after they took my money but Garret proved my fiance and I wrong and went the extra mile.

For anyone who is considering renting/leasing or using Upper Edge Management, I wouldn't hesitate to do so! They are people driven and aim to provide the best service possible.

Thank you so much for all you work Garret, it is much appreciated!

The staff really work as a team and maintenance is quick to respond and fix. I took star off because as management they can do their best to take care of their tennants, but ultimately it's the owners of the rentals that have to approve and pay for properties repairs and upkeep. I've read reviews on other prop management companies and I'm happy I'm with upper edge and they have helped me get a home with my dog and continue to provide quick response and maintenance even during covid. Thank you all for your help !

The online support through property meld is amazing. Tasha was extremely helpful in resolving a time sensitive issue, and really went above and beyond.

Thanks!!

We first moved into a property managed by Upper Edge in February, the property had a few problems and Upper Edge always did the most they could for us and provided great support during those hard times. I want to thank Mario and the women in the office, when we needed to find another property Mario went above and beyond expectations and showed us one as it was coming on the market to give us a better chance of being approved. Upper edge really does do everything in their power to help you get into a property and I can assure you if I ever have to rent it will be through them.

The staff at Upper Edge are compassionate and caring people that go the extra mile with everything they do including going over and above by donating to local charities through their charity fund. Thank You Upper Edge!

I have been renting a property for several years.
Upper Edge has been great to me.
They are prompt, friendly and attentive to my needs.
I love the property I rent from them as well.
Recently they did maintenance on tiling, paint, and garage door
and they did great job at getting the work done.
Five Star service!

Professional service and friendly stuff. I strongly recommend this company.

I have leased a residential property from Upper Edge
( new build) I have had 5 issues and I am happy to say that upper edge has responded professionally and quickly
#1 door code for front entrance same day positive response from them completing the request
#2 main alarm code to control an alarm system that wasn’t suppose to be activated responded positively completing the request even at 12:30 at night
#3 replacing broken shelve in fridge completed within 2 days
# 4 heating and cooking supply to a bedroom ongoing but have had there heating vendor respond
#5 electrical outlets to be installed in basement ongoing but have responded

From my experience so far I can only supply positive comments in regards to the professionalism they have shown

We have always had great service with Upper Edge under their past company name and presently. Very professional and great customer service and communication. They really value their owners and tenants and have their best interests in mind. Can’t say enough great things about this company.

I owned a single family house that was managed by Upper Edge for ten years. I cannot recommend them enough. Garret and his team always took my best interests to heart. Their management system has developed considerably over the years, and they now run a modern suite of software that provides clear visibility and communications on all maintenance issues, tenancy issues, etc. The team responds quickly to enquiries, and always go above and beyond to figure things out when an unusual situation arises. In the rare event that there was an issue or a disagreement, Garret has always ensured that it is settled as quickly and as equitably as possible. I have owned rental properties in three different countries and I have worked with numerous property managers over the last 20 years. Upper Edge is one of the best I have ever worked with.

The staff are very friendly and professional! I appreciate the quick response times and the amazing work they do. Would highly recommend.

Professional services! Always find good tenants. Quick Response to repairs request.

My new house was rented out in just 1 week. Thanks to all the team members of Upper Edge Property Management. They put all the extra efforts to move in the new Tenant even though some work was pending in the house. Great Job.

Working with Upper Edge has been a smooth and pleasant process. They were very quick to respond to any questions or concerns I had.
Special thank you to Alejandro for all of his hard work!

This is by far is one of the best property mgmt. Companys I have ever dealt with. Response is impeccable and the staff that I have dealt with are polite, courteous, professional whom go above and beyond thank you upper edge👌😁

Was going to rent from them. Rent was good. Pre- screen before give the application to the board. Too many hoops to go threw.