Workman arrived on time, called Ahead to let me know he was on his way. He finished the job in about 15-20 minutes. Very polite and courteous.

Was going to rent from them. Rent was good. Pre- screen before give the application to the board. Too many hoops to go threw.

My maintenance service requests are responded to immediately on the Property Meld electronic system and subsequently handled in very timely manner. Great service and much appreciated.

I want to thank Garret and his upper edge team for an amazing service!

They always go above and beyond to their client!

If you are looking for a property management this guys won’t disappoint you!

I recommend them to anyone!
10/10.

Keep up the good work team!

Probably the most reputable and professional property management company in the city. Garret and his team are very knowledgeable and care about their partners, tenants and landlords. I highly recommend them

Worthy Construction has had the privilege of working with Upper edge to do repair work on a number of their properties and it has been nothing but smooth sailing! The company is expertly run and very easy to deal with. It has truly been a pleasure and we look forward to continuing our relationship with them

I recently had the pleasure of meeting with Garett Wong to learn about Upper Edge Property Management’s past business endeavors and their visions moving forward. They have exceptional focus on customer service and response times by making use of the latest available technologies. I look forward to working with Upper Edge in the future.

Had a bathroom renovation completed by one of their contractors Todd, he was very thorough in his work and communication about the work being done and the time which it would need to be completed. I would highly recommend Upper Edge and their repair staff.

I have dealt with Upper Edge Property Management team for over a year now and have always found them extremely professional and knowledgeable.

The technology they use is extremely user friendly and a Godsend for property owners. I Highly Recommend Upper Edge Property Management for all your investment property needs.

I want to thank Garret Wong and Upper Edge Property Management for their expertise and advice. They gave me lots of valuable tips when navigating a very difficult situation. They are a wealth of knowledge! Very grateful for the time they spent guiding me.

thanks for helping us out. much appreciated.

We are property owners who have used Upper Edge Property Management for the past two and a half years.

We have been very happy with the service provided by Upper Edge. We noticed that the service, which had been good, improved further when the business transitioned from Garamark (previous name) to Upper Edge. The efforts to refocus on customer service have not gone unnoticed.

As a property owner, the company has provided valuable information for me to evaluate my options in how to best manage the property. Moreover, they just went the extra mile by helping represent me at a municipal government hearing (I live out of province) on one day’s notice. Because there was such little notice, Garret Wong, the President of Upper Edge, went and personally handled the matter, because all of his staff were already scheduled to do other things.

To sum it up, it has been a relief to know that the property we own has been well managed in our absence.

We first moved into a property managed by Upper Edge in February, the property had a few problems and Upper Edge always did the most they could for us and provided great support during those hard times. I want to thank Mario and the women in the office, when we needed to find another property Mario went above and beyond expectations and showed us one as it was coming on the market to give us a better chance of being approved. Upper edge really does do everything in their power to help you get into a property and I can assure you if I ever have to rent it will be through them.

I have been renting a house from Upper Edge for about 9 months. During this time there have been several maintenance issues - a sewer backup from overgrown tree roots; a failed condenser pump that caused some water damage in the basement; huge fallen branches from a big winter storm; and most recently a buzzing doorbell transformer. The online maintenance platform has been easy to use to notify Upper Edge about these issues as they’ve come up. They’ve been quick to respond on the online platform to arrange to send in maintenance people to address the issues that have come up, which I’ve appreciated!

I have leased a residential property from Upper Edge
( new build) I have had 5 issues and I am happy to say that upper edge has responded professionally and quickly
#1 door code for front entrance same day positive response from them completing the request
#2 main alarm code to control an alarm system that wasn’t suppose to be activated responded positively completing the request even at 12:30 at night
#3 replacing broken shelve in fridge completed within 2 days
# 4 heating and cooking supply to a bedroom ongoing but have had there heating vendor respond
#5 electrical outlets to be installed in basement ongoing but have responded

From my experience so far I can only supply positive comments in regards to the professionalism they have shown

I've never met a company who are more professional and competent than Upper Edge. My interactions with them were friendly, efficient and made me feel at ease. I was very impressed with their modern offices and technology. I would highly recommend them to anyone looking for a trustworthy company to manage their property!

What started out as a pretty rough move in day turned out to be probably one of the best experiences I've had in customer service ever.

Being new tenants to a new building, you'd expect everything to be super organized and professional. Upon moving into our new condo, we quickly realized our building walk-through was far from what we were expecting. Our inspector did not have all the keys to our place, we were missing a garage door opener, front door fobs, and our buzz code key was not programmed to our names. Not what you'd expect right after you hand payment over and this is what you hear.

HOWEVER, after getting into contact with Garret at Upper Edge Management, I can't stress the effort he and his team put in to rectify the entire situation. He had explained that this had never happened before and that due to COVID and the current circumstances, their office was shut down and everyone was working remotely from home. Not only did he and his team go above and beyond to make sure my fiance and I were taken care of, he reassured us that he would have all issued resolved by the next day. He had staff come and drop off all the missing items AND to go even further, he sent a gift to apologize for the inconvenience, though it was not needed!

Being in a customer service based industry, these actions go such a long way in terms of the satisfaction of the customer. I would have never expected such exceptional service after they took my money but Garret proved my fiance and I wrong and went the extra mile.

For anyone who is considering renting/leasing or using Upper Edge Management, I wouldn't hesitate to do so! They are people driven and aim to provide the best service possible.

Thank you so much for all you work Garret, it is much appreciated!

It has been great working with Garrett over the last few years. I don’t live near my rental and rely heavily on Upper Edge’s expertise. Upper Edge is prompt in responding to messages and deals with issue in a timely manner. I would highly recommend this property management company.

Having a great experience renting from upper edge! They are fast to fix things when needed and all their staff is pleasant to deal with.

Upper edge is a professional property management company. I Sukhpal Singh with upper edge almost 4 years and had very good experience. Company staff very professional to managing properties. Every single employee that works for this company treats you with respect and dignity. Today I spoke with Tasha, she’s amazing and answered all my questions , so I am satisfied. Great company and awesome customer service.

The staff are very friendly and professional! I appreciate the quick response times and the amazing work they do. Would highly recommend.

I rented a house managed by Upper Edge Property Management for 18 months and had exceptional service. The maintenance was prompt and well done, the Customer Service Representatives were professional, prompt and kind. The online maintenance request system was very convenient. I would recommend this company with confidence to anyone looking to rent.

I had the amazing opportunity to worked with Uper Edge Property Management team, and they over exited my expectations around customer experience. I really recommend this company when renting is something you are looking for. They really have the best management property service in Winnipeg.

Upper Edge has been managing my property for almost 10 years with a ZERO percent vacancy rate. They are always looking for ways to improve their business! I have been completely satisfied and would recommend them to anyone with revenue properties

I’ve enjoyed the maintenance crew very much. Our heating wasn’t working, and after a few emails and phone calls with upper edge, we were connected with a professional kind and courteous repair staff who got the job done quickly and efficiently.

I have been with Upper Edge (previously Garamark) for almost 10 years now and they had taken cared of my unit pretty well. I didn’t have any problems with all the tenants that they had rented my unit to. Special thanks to Garret for continuously making changes to better serve their clients.

Worthy Construction has had the privilege of working with Upper edge to do repair work on a number of their properties and it has been nothing but smooth sailing! The company is expertly run and very easy to deal with. It has truly been a pleasure and we look forward to continuing our relationship with them

I've been using UpperEdge to manage my property for several years now and have been thoroughly happy with their service! They are fast and efficient in dealing with my tenants needs and keep me informed of what's going on every step of the way. Their maintenance systems are easy to use and the staff are super friendly and helpful 🙂

Garret Wong of Upper Edge Property Mgmt was a valuable resource during the acquisition of our first revenue property. His communications are thoughtful, brief, and efficient; and his extensive expertise in the local real estate market and tailored feedback has been absolutely instrumental in our decision making.

We have been working with Upper Edge consistently for 2 years. The staff are friendly, competent and professional. Garret and Nicole are quick to respond and easy to communicate with. We are very happy with the ongoing relationship that has developed with everyone at this company. Great people!