We first moved into a property managed by Upper Edge in February, the property had a few problems and Upper Edge always did the most they could for us and provided great support during those hard times. I want to thank Mario and the women in the office, when we needed to find another property Mario went above and beyond expectations and showed us one as it was coming on the market to give us a better chance of being approved. Upper edge really does do everything in their power to help you get into a property and I can assure you if I ever have to rent it will be through them.

I’ve enjoyed the maintenance crew very much. Our heating wasn’t working, and after a few emails and phone calls with upper edge, we were connected with a professional kind and courteous repair staff who got the job done quickly and efficiently.

What started out as a pretty rough move in day turned out to be probably one of the best experiences I've had in customer service ever.

Being new tenants to a new building, you'd expect everything to be super organized and professional. Upon moving into our new condo, we quickly realized our building walk-through was far from what we were expecting. Our inspector did not have all the keys to our place, we were missing a garage door opener, front door fobs, and our buzz code key was not programmed to our names. Not what you'd expect right after you hand payment over and this is what you hear.

HOWEVER, after getting into contact with Garret at Upper Edge Management, I can't stress the effort he and his team put in to rectify the entire situation. He had explained that this had never happened before and that due to COVID and the current circumstances, their office was shut down and everyone was working remotely from home. Not only did he and his team go above and beyond to make sure my fiance and I were taken care of, he reassured us that he would have all issued resolved by the next day. He had staff come and drop off all the missing items AND to go even further, he sent a gift to apologize for the inconvenience, though it was not needed!

Being in a customer service based industry, these actions go such a long way in terms of the satisfaction of the customer. I would have never expected such exceptional service after they took my money but Garret proved my fiance and I wrong and went the extra mile.

For anyone who is considering renting/leasing or using Upper Edge Management, I wouldn't hesitate to do so! They are people driven and aim to provide the best service possible.

Thank you so much for all you work Garret, it is much appreciated!

Upper Edge has been managing my property for almost 10 years with a ZERO percent vacancy rate. They are always looking for ways to improve their business! I have been completely satisfied and would recommend them to anyone with revenue properties

I have dealt with Upper Edge Property Management team for over a year now and have always found them extremely professional and knowledgeable.

The technology they use is extremely user friendly and a Godsend for property owners. I Highly Recommend Upper Edge Property Management for all your investment property needs.

I have known Garret for almost a year now and Upper Edge Started managing my rental property a few months ago, I wish i had used them for their services since I bought this property but I guess it is never too late. Great company to deal with and great staff. I highly recommend their services to all in need.

I have been using Upper Edge for the better part of the last year. There is no-one else I would trust to manage all my properties. They truly do have a state of the art system that can ensure you are truly hands off with your rental properties. They can take care of it all or cater to your needs as a landlord. Garret is truly a stand up guy as well and is always there to help when needed! As a realtor, they are my first referral 100% of the time when sending my clients their way for their investment purchases!

Having a great experience renting from upper edge! They are fast to fix things when needed and all their staff is pleasant to deal with.

I have been with Upper Edge (previously Garamark) for almost 10 years now and they had taken cared of my unit pretty well. I didn’t have any problems with all the tenants that they had rented my unit to. Special thanks to Garret for continuously making changes to better serve their clients.

The staff really work as a team and maintenance is quick to respond and fix. I took star off because as management they can do their best to take care of their tennants, but ultimately it's the owners of the rentals that have to approve and pay for properties repairs and upkeep. I've read reviews on other prop management companies and I'm happy I'm with upper edge and they have helped me get a home with my dog and continue to provide quick response and maintenance even during covid. Thank you all for your help !

Every time I had a question / problem with my rental, they were ready to go as soon as possible. They are really helpful and kind. Thank you Upper Edge Property Management team. You rock!

My maintenance service requests are responded to immediately on the Property Meld electronic system and subsequently handled in very timely manner. Great service and much appreciated.

I want to thank Garret Wong and Upper Edge Property Management for their expertise and advice. They gave me lots of valuable tips when navigating a very difficult situation. They are a wealth of knowledge! Very grateful for the time they spent guiding me.

We have always had great service with Upper Edge under their past company name and presently. Very professional and great customer service and communication. They really value their owners and tenants and have their best interests in mind. Can’t say enough great things about this company.

Upper Edge Property Management has been nothing but fantastic to work with! I work with an electrical company called MAKA Power and we do lot's of their electrical maintenance. Upper Edge's properties are always in incredible shape and they are quick to fix any issues.

Had a bathroom renovation completed by one of their contractors Todd, he was very thorough in his work and communication about the work being done and the time which it would need to be completed. I would highly recommend Upper Edge and their repair staff.

The staff are very friendly and professional! I appreciate the quick response times and the amazing work they do. Would highly recommend.

I've never met a company who are more professional and competent than Upper Edge. My interactions with them were friendly, efficient and made me feel at ease. I was very impressed with their modern offices and technology. I would highly recommend them to anyone looking for a trustworthy company to manage their property!

Probably the most reputable and professional property management company in the city. Garret and his team are very knowledgeable and care about their partners, tenants and landlords. I highly recommend them

I have been renting a property for several years.
Upper Edge has been great to me.
They are prompt, friendly and attentive to my needs.
I love the property I rent from them as well.
Recently they did maintenance on tiling, paint, and garage door
and they did great job at getting the work done.
Five Star service!

thanks for helping us out. much appreciated.

Workman arrived on time, called Ahead to let me know he was on his way. He finished the job in about 15-20 minutes. Very polite and courteous.

Great company! I had peace of mind the entire time they were looking after my property. Extremely friendly staff. Prompt response times. Would highly recommend to anyone looking for a property manager.

We have been working with Upper Edge consistently for 2 years. The staff are friendly, competent and professional. Garret and Nicole are quick to respond and easy to communicate with. We are very happy with the ongoing relationship that has developed with everyone at this company. Great people!

I had the amazing opportunity to worked with Uper Edge Property Management team, and they over exited my expectations around customer experience. I really recommend this company when renting is something you are looking for. They really have the best management property service in Winnipeg.

“I think highly of the staff at Upper Edge Property Management who strive to make the place where we live safe, secure and comfortable. In spite of the challenges brought on by Covid-19, their hard work and diligence in responding to our needs has been greatly appreciated. Thank you to the staff at Upper Edge Property Management in particular, thanks to TEAM 1 for their understanding and patience.”

Garret Wong of Upper Edge Property Mgmt was a valuable resource during the acquisition of our first revenue property. His communications are thoughtful, brief, and efficient; and his extensive expertise in the local real estate market and tailored feedback has been absolutely instrumental in our decision making.

I want to thank Garret and his upper edge team for an amazing service!

They always go above and beyond to their client!

If you are looking for a property management this guys won’t disappoint you!

I recommend them to anyone!
10/10.

Keep up the good work team!

I recently had the pleasure of meeting with Garett Wong to learn about Upper Edge Property Management’s past business endeavors and their visions moving forward. They have exceptional focus on customer service and response times by making use of the latest available technologies. I look forward to working with Upper Edge in the future.

The online support through property meld is amazing. Tasha was extremely helpful in resolving a time sensitive issue, and really went above and beyond.

Thanks!!