We have been working with Upper Edge consistently for 2 years. The staff are friendly, competent and professional. Garret and Nicole are quick to respond and easy to communicate with. We are very happy with the ongoing relationship that has developed with everyone at this company. Great people!

I am the founder of two organizations locally in Winnipeg within the Real Estate Industry. I am taking time today to leave a review as I've seen firsthand Upper Edge's great work with both tenants & landlords as well. From the referrals, I've connected with Upper Edge I have heard nothing but great things. The reason I elect to refer to Upper Edge is that I recognize the care for both landlords and tenants that they serve. The services themselves are something I have not personally seen from others and for that reason, I've referred Upper Edge to many landlords in Winnipeg who value services such as they offer. The gratitude expressed received afterwards speaks for itself.

The management are very very helpful. They respond quick to any request you may have, email is replied within hours if not minutes, the repair team are very professionals as well. They are really really great company to rent from. The best decision I have made.

It has been great working with Garrett over the last few years. I don’t live near my rental and rely heavily on Upper Edge’s expertise. Upper Edge is prompt in responding to messages and deals with issue in a timely manner. I would highly recommend this property management company.

Awesome company to work with. They are accommodating and will always try to help you as best as they can. I recommend working with Upper Edge Property Management if you need a place.

I've never met a company who are more professional and competent than Upper Edge. My interactions with them were friendly, efficient and made me feel at ease. I was very impressed with their modern offices and technology. I would highly recommend them to anyone looking for a trustworthy company to manage their property!

I moved to an apartment that's managed by upper edge and the process was very smooth. They are very easy to reach whenever there's an issue that needs to be fixed. They always respond promptly and always call to check and follow up until issues are resolved. It was unfortunate that something came up that i had to move out early but even then, they were still very helpful in understanding my situation. LAURA is beyond amazing. If i would have to find another apartment in the future, i would definitely come back to upper edge.

We recently had a garage door malfunction on a Sunday night. The door completely went off track and twisted the frame. The result was that the door would not close! We store some valuable in the garage therefore I immediately sent an email to Upper Edge.

I could not recall how to post a service ticket therefore I truly thought i would get no response until Monday..which would leave the garage totally exposed overnight.

Totally surprised!! We received a response almost immediately after sending the email. We explained the problem and were told that a repair company would contact us immediately.

While we did need to wait until the next morning, the repair company quickly assessed the problem, advising us of what needed to be done and within an hour, the garage door was fixed.

Our thanks go out to Upper Edge on providing such a quick response, even though I didn’t go through the proper channels.

I am continually impressed with Upper Edge. While their client is the home owner, they have always treated myself (the home renter) with respect and caring!

Thanks Upper Edge!!

What started out as a pretty rough move in day turned out to be probably one of the best experiences I've had in customer service ever.

Being new tenants to a new building, you'd expect everything to be super organized and professional. Upon moving into our new condo, we quickly realized our building walk-through was far from what we were expecting. Our inspector did not have all the keys to our place, we were missing a garage door opener, front door fobs, and our buzz code key was not programmed to our names. Not what you'd expect right after you hand payment over and this is what you hear.

HOWEVER, after getting into contact with Garret at Upper Edge Management, I can't stress the effort he and his team put in to rectify the entire situation. He had explained that this had never happened before and that due to COVID and the current circumstances, their office was shut down and everyone was working remotely from home. Not only did he and his team go above and beyond to make sure my fiance and I were taken care of, he reassured us that he would have all issued resolved by the next day. He had staff come and drop off all the missing items AND to go even further, he sent a gift to apologize for the inconvenience, though it was not needed!

Being in a customer service based industry, these actions go such a long way in terms of the satisfaction of the customer. I would have never expected such exceptional service after they took my money but Garret proved my fiance and I wrong and went the extra mile.

For anyone who is considering renting/leasing or using Upper Edge Management, I wouldn't hesitate to do so! They are people driven and aim to provide the best service possible.

Thank you so much for all you work Garret, it is much appreciated!

I have been renting a house from Upper Edge for about 9 months. During this time there have been several maintenance issues - a sewer backup from overgrown tree roots; a failed condenser pump that caused some water damage in the basement; huge fallen branches from a big winter storm; and most recently a buzzing doorbell transformer. The online maintenance platform has been easy to use to notify Upper Edge about these issues as they’ve come up. They’ve been quick to respond on the online platform to arrange to send in maintenance people to address the issues that have come up, which I’ve appreciated!

They have very good experience in the field of income property. Whenever I am in trouble they take me out of it. They give me suggestions and tips which is very helpful.

I've worked with Upper Edge in the industry for years. Great people. Very caring and professional. They genuinely go above and beyond for their customers.

Garret Wong is focused and means business. He has built his company to treat his customers with respect and provide the best service Possible! I recommend Upper Edge to anyone not living in the community and owning rental properties in Winnipeg.

Upper Edge Property Management has been nothing but fantastic to work with! I work with an electrical company called MAKA Power and we do lot's of their electrical maintenance. Upper Edge's properties are always in incredible shape and they are quick to fix any issues.

I have known Garret for almost a year now and Upper Edge Started managing my rental property a few months ago, I wish i had used them for their services since I bought this property but I guess it is never too late. Great company to deal with and great staff. I highly recommend their services to all in need.

Upper Edge has been managing my property for almost 10 years with a ZERO percent vacancy rate. They are always looking for ways to improve their business! I have been completely satisfied and would recommend them to anyone with revenue properties

This is by far is one of the best property mgmt. Companys I have ever dealt with. Response is impeccable and the staff that I have dealt with are polite, courteous, professional whom go above and beyond thank you upper edge👌😁

I have been using Upper Edge to manage my property since 2019. I have been impressed with their focus on optimizing efficiencies and processes and have found their communication to me as a client to be outstanding. They are always looking for new and innovative ways to enhance my experience.

Property management can be challenging as it relates to supporting what is fair for the tenant as well as what is in the interests if the property owner. Their advice and recommendations have always been fair and reasonable.

Throughout the years there have been a variety of individuals assigned to my portfolio as people are given more opportunity within the company. I have noticed that Garret supports retention efforts and recognizes good work. He promotes a culture of commitment and strives to make his company somewhere that individuals feel valued. That has translated into an exceptional experience for myself and my properties.

If you are looking for a new property management company I encourage you to give Upper Edge a try. Surely my experience cannot be the only one of it's kind.

Well done Garret and Upper Edge. It's a pleasure doing business with you!

Garrett has been incredibly helpful and his wealth of knowledge has been invaluable. He's been responsive (always getting back to me within the same day) and very easy to communicate with.

I recently had the pleasure of meeting with Garett Wong to learn about Upper Edge Property Management’s past business endeavors and their visions moving forward. They have exceptional focus on customer service and response times by making use of the latest available technologies. I look forward to working with Upper Edge in the future.

We are property owners who have used Upper Edge Property Management for the past two and a half years.

We have been very happy with the service provided by Upper Edge. We noticed that the service, which had been good, improved further when the business transitioned from Garamark (previous name) to Upper Edge. The efforts to refocus on customer service have not gone unnoticed.

As a property owner, the company has provided valuable information for me to evaluate my options in how to best manage the property. Moreover, they just went the extra mile by helping represent me at a municipal government hearing (I live out of province) on one day’s notice. Because there was such little notice, Garret Wong, the President of Upper Edge, went and personally handled the matter, because all of his staff were already scheduled to do other things.

To sum it up, it has been a relief to know that the property we own has been well managed in our absence.

I have worked closely with Upper Edge on multiple occasion with clients looking to invest in Real Estate in the Winnipeg and surrounding area. They have very responsive operating systems to give a proper management experience. I would not hesitate to use them in the future and I often recommend them to friends family and clients who are looking for a good management company.

Sorry about the mix up I thought I put 4 stars. I wanted to put a review for someone I know renting from you. To let others know you are a good company to rent from. You dealt with a situation good with them and all of their family and friends are grateful for that

Was going to rent from them. Rent was good. Pre- screen before give the application to the board. Too many hoops to go threw.

Garret and his team provide excellent service and communication. We use this company for all of our investment properties in Winnipeg. Highly recommend this property management company.

Great experience with Upper Edge, very professional and organized. We’re quick to respond to any issue, especially Jessica! She was very understanding and helpful. She was always attentive to any request and responded in a timely manner!

The staff really work as a team and maintenance is quick to respond and fix. I took star off because as management they can do their best to take care of their tennants, but ultimately it's the owners of the rentals that have to approve and pay for properties repairs and upkeep. I've read reviews on other prop management companies and I'm happy I'm with upper edge and they have helped me get a home with my dog and continue to provide quick response and maintenance even during covid. Thank you all for your help !

thanks for helping us out. much appreciated. they are giving us very good service on attending to our repairs. Thanks.

The staff are very friendly and professional! I appreciate the quick response times and the amazing work they do. Would highly recommend.

Working with Upper Edge has been a smooth and pleasant process. They were very quick to respond to any questions or concerns I had.
Special thank you to Alejandro for all of his hard work!